Frequently asked questions

    All frequently asked questions are grouped below, including FAQ about the festival, ticket sales, and other key topics. For an overview of all program changes, click here.

    Help desk

    Our support team is happy to help you via the chat box in the bottom right corner of the website, or by email via The help desk is open:

    November 1-5 | 15:00 - 21:00
    November 18-28 | 10:00 - 22:00

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