Accessibility

    Information for visitors with disabilities

    As part of our ongoing commitment to delivering an inclusive festival experience, IDFA is working to remove several access barriers in our programming and services. Our goal is to be as accessible as possible to all members of the audience and our professional guests. We look forward to remaining transparent and accountable as we share our progress with you.

    This year we will strive to provide screenings for blind and deaf visitors as well as non-English speakers, however, please note that as an international festival, much of our programming is in the English language.

    Check this page for up-to-date accessibility information about IDFA 2019. For questions, comments, and suggestions, we invite you to get in touch with us via the contact methods provided below.

    Accessibility of IDFA locations

    Do you have reduced mobility? When you are buying your tickets, please send an e-mail to kassainfo@idfa.nl. Our ticket desk staff can then, if necessary, assist in informing you about the location of your screening(s).

    Bijlmer ParktheaterAnton de Komplein 240
    Wheelchair accessible. A toilet for wheelchair users is available. There is no telecoil, but there is a wireless system with a beltpack and headphones. The theater has two disabled parking spaces. These parking spaces are only available to holders of a disability certificate and cannot be reserved in advance.

    Koninklijk Theater CarréAmstel 115-125
    Wheelchair accessible. A toilet for wheelchair users is available. Telecoil available (please inquire with theater staff, deposit: € 10). There is disabled parking within 100 m. of the venue; it is also possible to take a car to the entrance.

    De BalieKleine-Gartmanplantsoen 10
    Wheelchair accessible. The main entrance of the building has an elevator. All rooms are accessible via stair lifts. A toilet for wheelchair users is available. There are disabled parking spaces nearby, and it is also possible to take a car to the entrance.

    Vlaams Cultuurhuis de Brakke GrondNes 45
    Wheelchair accessible. A toilet for wheelchair users is available. There is no telecoil available. There are no disabled parking spaces in the neighbourhood, but it is possible to take a car up to the entrance.

    De Kleine KomedieAmstel 56-58
    Not wheelchair accessible: there is a designated place for wheelchair users, but there is no elevator. On the evening of the event, the staff can help you with your arrival and departure. Not accessible for electric wheelchairs. There is no toilet for wheelchair users. Telecoil available. There are no disabled parking spaces available nearby.

    DeLaMar TheaterMarnixstraat 402
    Wheelchair accessible, depending on the size of the (electric) wheelchair. Mobility scooters cannot enter the screening room; you can change to a regular chair or use a loaned wheelchair. There are two toilets for wheelchair users available. Telecoil available. Both earbuds and induction loops are available; this loop can be connected to hearing aids. You can borrow these item at the cloakroom. Parking garage Q-Park Europarking on the Marnixstraat has four disabled parking spaces.

    EyeIJpromenade 1
    Wheelchair accessible. The elevator to get to the reception desk is located right next to the stairs of the main entrance. A toilet for wheelchair users is available. There are 12 telecoils available. There are two disabled parking spaces in the parking garage of the A'DAM Tower; it is recommended to take the exit 'A'DAM Tower' when leaving the parking garage, which has a wheelchair friendly automatic outside door.

    A wheelchair or rollator can be booked in advance at the Eye reception or via the IDFA cash desk (kassainfo@idfa.nl), stating the date and time of the visit.

    Het KetelhuisPazzanistraat 4
    Wheelchair accessible. Room 1 is on the first floor and is accessible by an assisted lift (not suitable for electric wheelchairs). A toilet for wheelchair users is available. There is no telecoil available. There are two disabled parking spaces available at the Westergasfabriek, near the Bakkerswinkel.

    Pathé de MuntVijzelstraat 15
    Wheelchair accessible (there is an elevator that can be used with assistance. A toilet for wheelchair users is available. There is no telecoil available. There is one disabled parking space on the Reguliersdwarsstraat.

    Pathé TuschinskiReguliersbreestraat 26
    Wheelchair accessible (there is an elevator via the Arthouse entrance). A toilet for wheelchair users is available. There is no telecoil available. There is one disabled parking space on the Reguliersdwarsstraat. It is not possible to drive up to the entrance of the building after 11:00 am without a permit.

    Podium Mozaïek Bos en Lommerweg 191
    Wheelchair accessible. A toilet for wheelchair users is available. There is no telecoil available. There is one disabled parking space at the back of the building.

    TolhuistuinIJpromenade 2
    Wheelchair accessible. There is a lift available (not suitable for mobility scooters). A toilet for wheelchair users is available (with assistance for the lock). There is no telecoil available. There are disabled parking parking spaces in the neighbourhood (available with assistance; please contact Tolhuistuin in advance)

    Lil' Amsterdam Central Station - Amstelpassage, Amsterdam CS
    Wheelchair accessible. There is no toilet available for wheelchair users. There is no telecoil available. There are disabled parking spaces in the parking garages around Central Station: P1 Parking on Prins Hendrikade 20A, Parking Centrum Oosterdok on Oosterdoksekade 154, Parking garage Havengebouw on De Ruiterkade 10. Please note Q Park on Nieuwezijds Kolk 18 does not have disabled parking spaces.

    Kriterion - Roetersstraat 170
    Wheelchair accessible. A toilet for wheelchair users is available. There is no telecoil available. There are no disabled parking spaces in the neighborhood. It is not possible to be dropped off in front of the main entrance, but cars can drop off passengers a little further down the street. There is also a parking garage on Weesperplein (about a two-minute walk to Kriterion).

    Pakhuis de Zwijger - Piet Heinkade 179
    Wheelchair accessible. A toilet for wheelchair users is available. There is no telecoil available. There are no disabled parking spaces in the neighborhood. It is not possible to get dropped off in front of the main entrance. Parking garages nearby: De Loodsen - Withoedenveen; IJ Oever Centrum - Vriesseveem 9; Passenger Terminal Amsterdam - Piet Heinkade 59; P + R Zeeburg (also for buses) - Zuiderzeeweg 46a.

    ARTIS-Planetarium - Plantage Kerklaan 591
    Completely wheelchair accessible. A limited number of wheelchairs can be borrowed at the ARTIS cash desk for a deposit of € 1.00. It is not possible to reserve a wheelchair in advance. A toilet for wheelchair users is available. There are five disabled parking spaces in the car park. The regular ARTIS parking fees apply.

    There is also a separate route to the Planetarium if you bring an assistance dog for the peace and quiet of the animals. In addition, access is only granted to assistance dogs that have had all the necessary vaccinations. The route can be picked up at the cash registers.

    Rialto - Ceintuurbaan 338
    Wheelchair accessible. There is a toilet available for wheelchair users. For information about telecoils, please contact the venue. On the Ceintuurbaan you can park your car cheaply, but it is not possible to reserve parking spaces in advance.

    Arti et Amicitiae - Rokin 112
    Arti et Amicitiae is unfortunately not wheelchair accessible: the exhibition rooms upstairs are not accessible by wheelchair or mobility scooter; there are two stairs with a landing. If you have any questions about this, please call Arti et Amicitiae. Helpers accompanying a wheelchair user are welcome to enter freely. There is no toilet for wheelchair users available. There is no telecoil available. There are no disabled parking spaces nearby.

    Zuiderkerk - Zuiderkerkhof 72
    Wheelchair accessible. A toilet for wheelchair users is available. There is no telecoil available. There is one disabled parking spot on Sint Antoniesbreestraat, approximately 100 meters away; it is not possible to reserve the parking spot. It is not possible for cars to stop within 25 meters of the main entrance.

    Compagnietheater - Kloveniersburgwal 50
    Wheelchair accessible. The side entrance on the right side of the building is wheelchair friendly. You can ask for entrance via the bell at the main entrance (or via the number 020-5205310).

    Contact

    If you have questions, comments, or suggestions about accessibility at IDFA, we would like to hear from you. Visitors with disabilities can get in touch with us in the following ways:

    Telephone: +31 (0)20 6273329

    Email: info@idfa.nl

    Mail:
    International Documentary Film Festival Amsterdam
    Frederiksplein 52
    1017 XN Amsterdam
    Nederland

    We will respond to your feedback as soon as possible. If you would like us to respond by a particular method, such as e-mail or telephone, please specify your preference when you leave your question or comment.