FAQ: Submitting your interactive/immersive project

    IDFA DocLab welcomes interactive/immersive new media projects. Below, you can find the frequently asked questions about the DocLab entry form. For film submissions please go to the IDFA FAQ page.

    Read the regulations

    Submission of an interactive/immersive new media project

    1. What types of projects can I submit to IDFA DocLab?
    2. How can I submit my project?
    3. Can I submit a work in progress?
    4. I made a mistake on my entry form. Can I get back in to change it?
    5. I submitted a project. What happens next?
    6. How and when will I find out if my work is selected?
    7. What do I need to provide if my work is selected?
    8. If selected, how will my work be presented at the festival?
    9. Will I be invited to attend the festival?

    Payment

    10. Why do you charge an entry fee?
    11. How can I pay?
    12. What do I do if I can't use one of the provided payment methods?
    13. Do I have to pay before a certain date?
    14. How can I become eligible for a discount code?
    15. I already paid but I want to withdraw my submission. Can I get a refund?
    16. I get an error when I attempt to pay the fee. What should I do?
    17. Should I expect a confirmation e-mail that my payment went through?
    18. My bank statement shows a payment made to a company called Adyen. Is this the payment to IDFA?
    19. Do I need to pay VAT?

    Submissino of an interactive/immersive new media project

    1. What types of projects can I submit to IDFA DocLab?
    IDFA DocLab is open to all sorts of works that use new media to represent reality, ranging from digital non-fiction storytelling and art to physical installations, virtual reality experiences, live performances, and multimedia projects. The IDFA DocLab program and competition are open to unreleased projects, as well as projects that have been made publicly available on the internet after August 2018. Priority is given to projects that have not yet been presented at other events or festivals. For reference, see the IDFA DocLab page or IDFA DocLab Entry Regulations.

    2. How can I submit my project?
    Please go to MyIDFA in order to submit the online entry form and pay the entry fee. Please provide us with the appropriate viewing materials. We can view interactive/immersive projects on most platforms/devices, including MAC, PC, iOS, Android, Steam, Sony Play Station, X-box, Oculus Rift, Samsung Gear, HTC Vive or Google Daydream/cardboard. In case of a performance, installation, or for a platform not specified above, please include visual/written documentation.

    3. Can I submit a work in progress?
    We do not select unfinished projects, but do recognize that at the time of submission your project might not be finalized. Although we strongly prefer to be sent final versions, we do accept works in progress for viewing purposes. If your project is a work in progress at time of submission, please provide extensive visual and written documentation, including the date you will send us the final version as well as the contact details of the person providing it. Please note that we will not consider multiple iterations of the same work.

    4. I made a mistake on my entry form. Can I get back in to change it?
    Once you have submitted an entry form, you can no longer change it yourself. Please send an e-mail to doclab@idfa.nl, and we will make your changes in the database.

    5. I submitted a project. What happens next?
    Submitted projects will be considered
    (1) for the IDFA DocLab Competition,
    (2) as an installation for our festival exhibition,
    (3) as a performance at our DocLab Live events and/or
    (4) for the IDFA DocLab Online Database.
    Projects selected as part of the competition program are eligible for the IDFA DocLab Award for Digital Storytelling as well as the IDFA DocLab Immersive Non-Fiction Award.

    6. How and when will I find out if my work is selected?
    When a project is selected, the festival will notify the applicant, director, creator and/or producer no later than on October 13, 2019. Once your work has been selected, you may use the IDFA logo and the relevant IDFA laurel for publicity purposes. The files will be sent to you in digital form.

    7. What do I need to provide when my project is selected?
    Once a project is selected, you will be asked to provide the following:

    • Stills (jpeg, high resolution, at least 5Mb each).
    • Separate electronic press kit (EPK)
    • A high res video file of the trailer (if applicable).
    • Any of the required materials to bring your project to life in the festival exhibition. This could be the link to a website, the final build of a VR project/game, or the pieces of an installation. This will be done in close cooperation with one of our exhibition producers.

    8. If selected, how will my work be presented at the festival?
    If selected, your work will be showcased as part of the annual IDFA DocLab Exhibition and/or one of the DocLab Live events.

    9. Will I be invited to attend the festival?
    We want to encourage everyone to attend the festival; artists involved in a project selected for the DocLab program are eligible for a free guest pass. In some cases, we will also offer help with accommodation and travel expenses, however, this support is limited and priority will be given to persons involved in specific festival events. Anyone who wishes to attend the festival must fill out the online accreditation form through MyIDFA.

    Payment

    10. Why do you charge an entry fee?
    IDFA greatly appreciates your submissions, and we sincerely hope that you see IDFA as a valuable launch pad for your creative documentary. Unfortunately, due to rising costs, we require a fee for each submission. This fee of €50 plus VAT will cover the processing, careful viewing, and reviewing of your film.

    11. How can I pay?
    We are offering the following methods to pay the entry fee:
    i. Credit cards: MasterCard, Visa, and American Express
    ii. iDeal

    12. What do I do if I can’t use one of the provided payment methods?
    If you don’t have the ability to use one of the above methods of payment, please send an e-mail to program@idfa.nl.

    13. Do I have to pay before a certain date?
    Payment should take place as quickly as possible and within two weeks after the submission of our online entry form. Entries will not be processed and taken into consideration until your payment has been received.

    14. How can I become eligible for a discount code?
    Discount codes are only available if someone from the IDFA staff has reached out to you. If you haven’t received a code already, you are not eligible.

    15. I already paid but I want to withdraw my submission. Can I get a refund?
    Unfortunately, we apply a no refund policy.

    16. I get an error when I attempt to pay the fee. What should I do?
    If you get an error while trying to pay, please send an e-mail to support@idfa.nl.

    17. Should I expect a confirmation e-mail that my payment went through?
    If your payment was successful, you will receive a confirmation by e-mail.

    18. My bank statement shows a payment made to a company called Adyen. Is this the payment to IDFA?
    Yes, this is possible, as Adyen handles all IDFA payments.

    19. Do I need to pay VAT?
    In case you fill out a company which is based outside the Netherlands as the billing address, you will not be charged additional VAT by IDFA, but you will have to pay your VAT duties in your own country.

    • If this is within the European Union, you need to fill in your VAT details in the billing address field. For general VAT rules within the EU please go to EU Tax and Customs info.
    • If your company is based outside the EU, IDFA will not charge VAT but you will need to check your tax regulations in your own country and act accordingly.

    All Dutch submissions and all submissions done by private persons only (with no company attached) will need to pay VAT and will be charged in the IDFA invoice.